Hair By Madi

All clients are required to have a valid credit card on file in order to book with Hair By Madi. We understand that plans change, if you need to cancel or reschedule please let Madi know as soon as possible. No-shows, as well as cancellations and rescheduling done within 48 hours of your appointment, will incur a 50% fee charged to the card on file. We offer a 15-minute grace period for late arrivals. The cancellation fee will be applied to anyone more than 15 minutes late and we will have to reschedule your appointment as there will no longer be enough time to complete the service. Your satisfaction is very important to us. While we do not offer refunds, we are committed to addressing any issues or concerns you may have. If you encounter problems within two weeks of the initial service please let Madi know and she will happily make any necessary adjustments.